L&G Cloutier is a company specialized in precision machining and the manufacturing of custom metal components. It serves a diverse industrial clientele by providing metalworking solutions tailored to the highest technical standards.
Carry out preventive maintenance to limit unplanned downtime
Track and document intervention costs to better control expenses and support decision-making
Implement a proactive approach to prevent breakdowns, reduce unplanned downtime, and improve equipment reliability.
Before Binder, maintenance was purely reactive. Interventions occurred only when a breakdown happened, without planning or tracking history. This approach led to unexpected downtime and loss of efficiency. With Binder, the team can now organize its actions, schedule maintenance in advance, and adopt a preventive approach, which improves equipment reliability and reduces unplanned events.
Before Binder, maintenance management was informal, without a centralized tool or clear structure. Requests came in spontaneously, tasks were assigned day by day, and there was little visibility on what had been done or remained to be done. Since the platform’s implementation, interventions are planned, assigned, and tracked in real time. This allows better coordination among team members, more effective prioritization of work, and a more rigorous overall monitoring of operations.
Before implementing Binder, repair costs were rarely tracked accurately, making budget analysis and decision-making difficult. Today, each intervention can be linked to clear data on time, parts used, and labor. This visibility enables better expense control, helps identify equipment with higher maintenance costs, and allows for more effective budget adjustments.
Here's the results of their first year using Binder
tracked assets
efficiency per technician
reduction in maintenance expenses
adoption rate
Before Binder, we operated with paper and pencil. There was no system, no supervision, it was just a guy on the floor fixing things when they broke. No preventive maintenance, only reactive fixes. Since we started using Binder, everything is clearer and more structured. What I appreciate most is the simplicity of the software and the openness of the development team. Even people less comfortable with technology find it easy to use.
Maintenance coordinator
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