Swagelok Group Quebec: One-stop shop for Hydraulic fittings

Serving industries such as oil and gas, chemicals, semiconductors, and transportation, Swagelok Group Quebec is a trusted name in high-performance fluid systems.

However, behind the precision and reliability of their products lay a set of maintenance challenges that slowed their daily operations, from paper-based tracking to the stress of annual audits.

They needed a simple, secure solution that could centralize all maintenance and calibration activities, help meet ISO standards, and reduce the time spent managing records manually.

Challenges Before Binder

Before using Binder, the Swagelok team faced several recurring issues:

• Audit Pressure: Preparing for ISO 9001 audits was time-consuming and stressful.

• Paper Overload: Maintenance and calibration data were recorded manually, creating room for human error.

• Rental Tracking: Equipment rentals were difficult to monitor and document in real time.

• Employee Onboarding: Training new staff on existing systems was slow and inefficient.

They needed a cloud-based, easy-to-use solution that could connect data, simplify documentation, and ensure compliance without increasing workload.

How Binder Helped

With Binder, Swagelok’s maintenance and compliance management transformed completely within just 17 days of integration.

Here’s what changed:

• Audit Compliance Simplified
  Binder centralized all maintenance and calibration records, ensuring compliance with ISO standards and making audit preparation faster and stress-free.

• Paperless Operations
  The team switched from manual paper forms to digital entries, reducing human error and improving data accuracy. All records are now securely stored in Binder’s cloud, accessible anytime.

• Rental Equipment Tracking
  Swagelok now tracks the condition and maintenance history of all rented equipment in real time. Even customers can report anomalies directly through the platform.

• Faster Employee Onboarding
  Thanks to Binder’s intuitive design, new employees learned the system quickly, improving productivity without extending training time.

“Binder’s solution is intuitive and only takes a few hours to install. Our subcontractors use it daily without prior training. The step-by-step deployment allowed us to save significant costs and made ISO compliance easier than ever.”

— Denis Lapointe, Maintenance Director

The Results: A Year Later

After implementing Binder, Swagelok Group Quebec achieved measurable improvements:

💰$52,000 saved in maintenance costs
📉75% reduction in unplanned downtime
⏱️17 days for full integration

The Takeaway

Swagelok Group Quebec’s story shows that even highly technical operations can benefit from smarter, digital maintenance. By centralizing all maintenance and calibration data, improving visibility, and streamlining processes, the company reduced administrative stress, strengthened compliance, and freed valuable time for their teams.